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Foxit eSign

Foxit eSign
Formerly eSign Genie

Overview

What is Foxit eSign?

eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.

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Recent Reviews

TrustRadius Insights

Foxit eSign has proven to be a game-changing solution for users across various industries. Users have found this software to be invaluable …
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Great tool

10 out of 10
November 29, 2021
Incentivized
We use this tool regularly and have found it easy to use and navigate. The tool is great for the price and we have not had problems …
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User friendly on both ends

10 out of 10
August 20, 2021
As a small company, I am the primary user of the eSign Genie software but always include the owner of the company in "view only" capacity. …
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Great product

10 out of 10
August 20, 2021
Incentivized
I use [eSign Genie] for having client's fill out and sign forms and documents. It saves paper and ink.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Foxit eSign

$8

Cloud
per month

Foxit eSign Pro

$25

Cloud
per month

Foxit eSign Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.esigngenie.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $8 per month Per sender per month $96 paid annually
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Product Details

What is Foxit eSign?

Foxit eSign (formerly eSign Genie) is a secure, web-based legally binding HIPAA Compliant e-signature software for companies of all sizes. Foxit eSign enables organizations to more easily create documents, send these to the signers for e-signatures, and archive them. Foxit eSign features a website integration via APIs and a collaboration tool that helps multiple team members around the globe to work together on a single contract document.

Foxit eSign Video

eSign Genie Overview

Foxit eSign Competitors

Foxit eSign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.

Foxit eSign starts at $8.

Dropbox Sign, DocuSign, and PandaDoc are common alternatives for Foxit eSign.

Reviewers rate Support Rating highest, with a score of 9.1.

The most common users of Foxit eSign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(67)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Foxit eSign has proven to be a game-changing solution for users across various industries. Users have found this software to be invaluable in simplifying and expediting the process of obtaining electronic signatures, eliminating the need for printing, scanning, and mailing documents. It has been widely utilized in industries such as compliance, clinical research, notary services, insurance, financial services, property management, sales and marketing, and more.

In compliance and document tracking, Foxit eSign has been praised for its ability to manage critical documents and ensure secure signature collection and storage. Users have utilized it to meet the requirements of CFR 21 Part 11 in clinical research studies. Notary businesses have found it especially useful in verifying Covid-19 status and distributing digital versions of documents to multiple parties.

The insurance industry has relied on Foxit eSign to offer clients the ability to sign insurance documents electronically, providing a convenient alternative during times when in-person visits are limited. Similarly, the financial industry has embraced this software as a total solution for all e-signing needs, eliminating the need for physical paperwork.

For small property management companies, Foxit eSign simplifies the process of securing rental agreements by integrating with reservation software. The sales and marketing department finds it valuable in securing quick approvals on proposals and streamlining the contract process.

Users appreciate that Foxit eSign is user-friendly and easy to use. It has saved time by eliminating the need to print, sign, and scan contracts. Moreover, it has played an essential role in improving turnaround time and enabling better social distancing measures in various situations.

Overall, Foxit eSign stands out for its ability to streamline document signing processes regardless of industry or size. Users find it intuitive, efficient, reasonably priced, and supported by excellent customer service. By offering fast, secure, and affordable electronic signatures, this software solves critical problems related to paperwork management while helping businesses transition towards a paperless environment.

Easy to Use Interface: Users have consistently praised the easy-to-use interface of Foxit eSign. Many reviewers have stated that the software's user interface is intuitive and does not require a steep learning curve. Numerous users found it quick and easy to prepare documents for signature and gather the required information.

Customizable Branding Options: Several users have appreciated the ability to customize documents in Foxit eSign, including adding their own branding elements such as logos. This feature has been seen as valuable, allowing businesses to maintain consistent branding throughout their documents.

Responsive Customer Support: The customer support team of Foxit eSign has received high praise from multiple users. Reviewers describe the support staff as responsive, helpful, and quick to resolve any technical issues that arise. Users feel supported and valued by the customer service representatives who understand and address their needs effectively.

Outdated User Interface: Several users have expressed that the user interface of eSign Genie is dated and in need of a refresh.

Slow Loading and Error Messages: Users have reported frustration with the slow loading times of eSign Genie, especially when encountering errors. Additionally, reviewers mentioned that the error messages provided by the software are not informative enough, simply stating "something went wrong" without specifying the cause.

Limited Support Staff: There were complaints about the limited support staff available for eSign Genie, making it challenging for users to get assistance when needed.

Users have consistently praised eSign Genie for its ease of use, professional interface, and effectiveness in coordinating document signing. They highly recommend signing up for the service as it simplifies and streamlines the process of getting documents signed. Users also suggest taking advantage of the support options provided by eSign Genie if any difficulties are encountered. Additionally, users recommend utilizing the free trial account to test out automation features and determine if eSign Genie fits their needs.

Attribute Ratings

Reviews

(1-18 of 18)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
When Covid started and my psychotherapy private practice abruptly switched to telehealth only, I found that I needed an online option that clients could use to complete and legally sign my practice paperwork, including my mandatory disclosure statement, telehealth agreement, consent to treatment, financial agreement, and release of information documents. I did a lot of searching on google and read a lot of reviews of different sites offering electronic signature capabilities. I really didn't want to try to deal with a professional version of Adobe ACrobat because I find their prices offensive and their technology not easy to use or straightforward to understand. I needed a platform that would meet confidentiality requirements for mental health practice and would conform not only to the Health Information Privacy and Portability regulations, but also the mental health statute privacy regulations for the state in which my business is. I also needed a platform that allowed users to provide electronic signatures that were official and legally binding since some of my documents absolutely require this degree of formality. It took quite a while to locate a service that met all of my many needs for an electronic signature platform and would do so for an affordable price. I found some platforms that looked great but were obviously set up to service a large health care organization that had a much much larger volume of clients served than my one-person private psychotherapy practice. It wasn't easy to find a platform that had the advanced features that I needed, but could be reasonably scaled for a very low volume of use and was priced accordingly. E sign genie seemed to meet all of my requirements and getting my documents uploaded and ready to send to clients was relatively straightforward and intuitive to use. I did have a bit of trouble figuring out if the document feature or the template feature was the best fit for what I needed, and that was eventually resolved with some trial and error and by reaching out to their customer service at e sign genie (the folks working customer service at e sign genie were quite prompt and thorough in their responses when I contacted them). I ultimately determined that the template format was best suited to my needs. I did find it frustrating that once my word or pdf doc was uploaded into e sign genie, that I was no longer able to edit it because sometimes it was not until I uploaded it that I realized that I wanted to change the formatting or spacing in some way to accommodate the fill-in fields and checkboxes etc in the best and most visually appealing way possible. It would have been great to be able to edit the original document, as well as the e sign genie, fill in boxes all in one place, rather than having to go back to the document original, add an extra line of spacing or move a column over a few spots, then have to re-upload the whole document and start from scratch with adding the fill-in boxes and checkboxes, etc, but once I got things up and running it has been smooth sailing!
  • Ease
  • Convenience
  • Eco friendly
  • more editable documents after uploading
Not sure, cannot really make recommendations for other people and their businesses. I know there is a great variety of types of businesses that use e sign genie. I don't know what kind of use or business it would not be suited to? I know that it works well for my business, which needs confidentiality and a legally binding signature and to not cost a whole ton of $ bc volume of use is relatively low (a few x per month)
Matthew Hornbostel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm not a big studio. I'm just a little indie video director. I've used eSign Genie for talent release forms and payment docs. I do everything pretty much myself as far as video creation - from writing to directing, editing, VFX, sound design/editing, and promotion. I'm currently trying to relaunch my site with a much-expanded library of entertaining video content. But there's been a long-term obstacle, namely collecting any remaining uncollected signatures and talent release forms from those who've participated in my projects over the past decade. eSign Genie, as a digital signature system, allows me to send out talent release forms and payment agreements to past actors and have them signed in a way that's legally valid, without actually needing to meet those people again in person. That's great for getting those agreements signed, as the people involved are now all over the country. People move from job to job a lot and with eSign Genie, I'm able to continue the process of collecting signatures from a long list of people, using my own customized forms and fields, in a way that is intuitive and just works. Plus the service is reasonably priced, which for me is critical as I'm always on a limited budget! So, in short, I appreciate eSign Genie as a service that, for me, just works well. Due to these affordable electronic signatures, I'm now optimistic that a large volume of my work over the past 15+ years will finally be heading online without major legal barriers or risks.
  • The pricing is affordable.
  • Form creation and customization. It's pretty user-friendly.
  • It's fundamentally useful as a way to collect electronic signatures.
  • There's not a lot to gripe about, as their service is functional as is. However, maybe they could polish some of their UI a bit more.
  • Also, their form creation's super flexible, but that also means it's possible to build entirely contradictory form combinations. I admit I did that at one point, although it was totally my fault for not thinking the fields through clearly.
  • The price is good but still could go lower. Not really a complaint though, as they remain cheaper than almost every alternative out there.
eSign Genie is useful and quite solid for one thing, collecting digital signatures for legal records purposes. That's the entire point of the service. I can't come up with much else to say as the intended use case is pretty straightforward here. The service is very good at what it aims to do and not good at anything else it isn't trying to do.
James Nutter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use [eSign Genie] in my Notary business for tasks not related directly with real estate loan signings. It is being sent to the signers and title companies to verify Covid 19 status. It saves some time from having the signer from completing another form in one session and the digital version is easier to distribute to multiple parties.
  • Customer Support
  • Meeting regulatory compliance
  • Has features for more complicated signers
  • User Flows
  • Task Analysis
  • Information architecture
[eSign Genie is well suited] if you have a signers phone number BUT not email address. For regulatory compliance. For multiple templates that need form fields done quickly.
August 20, 2021

Best Bang for Buck

Score 10 out of 10
Vetted Review
Verified User
I work for an independent insurance agency located in Richmond, VA. We use eSign Genie daily to offer our clients the ability to sign their insurance documents electronically. We require signatures for our carrier applications, so we really have to use this software for those clients who like the convenience of signing documents digitally. Especially with the COVID-19 Pandemic, we have had to use e-signature options even more than usual since those who would have come in to the office to sign documents, had to stay home. Our whole company uses this product as a means to help clients in an efficient and cost-effective way.
  • eSign Genie has a great Dashboard with everything you need on one screen.
  • The learning curve was extremely low.
  • It allows for customizations including putting your logo on documents.
  • It would be great if I could add eSign Genie as an add-on for applications in Google and Microsoft 365.
The software allows its users to drag and drop documents or upload them. For example, I can upload documents directly from Google Drive or drop them from my C:\ Drive. It is perfect for adding quick signature blocks on PDFs and word docs. If I were trying to merge multiple documents together for an e-signature, this program is not really designed for that. The best option would be to use Adobe to merge the documents together first, and then upload to eSign Genie to set up for e-signatures.
Score 10 out of 10
Vetted Review
Verified User
As a small company, I am the primary user of the eSign Genie software but always include the owner of the company in "view only" capacity. This allows for a uniform way of filling out contracts while keeping everyone in the loop.
  • User friendly interface
  • Helpful, fast support when an issue arises
  • Easy for customer to navigate
  • Customizable, repeating fields
Our company has adopted eSign as the sole means of completing and signing documents and contracts. We were initially concerned about the ability of less tech-savvy customers to understand and adapt to these changes. So far, there have been no issues with any customer's ability to follow the commands and successfully sign all paperwork. This is obviously the ultimate goal of any e-sign software.
April 13, 2021

Best eSign System

Score 10 out of 10
Vetted Review
Verified User
We use eSign Genie to move contracts through the signing process. It addresses the issue of our customers having to print out, sign, scan, and resend contracts to us. We found we lost some customers during that signing process as our contracts are rather long and include a lot of fine print. Using eSign Genie has solved that problem.
  • Guides customers through the contract signing process.
  • Forwards client-executed contracts to our legal dept for countersignature.
  • Sends all parties a copy of fully executed contracts.
  • eSign Genie is less expensive than other e-signing systems.
  • eSign Genie has actual, LIVE, human support to help assist [in] setting up the process for each document template.
  • I can't think of any real shortcomings in the product.
Anytime contracts, agreements, or other documents need to be executed remotely, eSign Genie is a great solution. I would not use it in face-to-face situations where I could hand a document to the other party, but beyond that, it is well suited to every scenario I can imagine. It keeps all the things you need in order and ensures consistency from sale to sale, ensuring no unauthorized changes get made to the agreements you are sending out. Great product, great customer service, low price... what else could you ask for?
Julie Akin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a local independent insurance agency in Tucson, AZ. We use eSign Genie mainly for insurance application processing. We send our customers the application to e-sign and they are able to quickly and easily "click to sign." Even our older customers are able to navigate the process with ease. This has made our processes and customer interactions very efficient. Customers are no longer required to come to our office, and a signature is never missed!
  • It's simple to drag and drop where signatures need to go.
  • Templates are available so we don't have to type the same body of the email time and time again.
  • Customers are able to easily navigate the system.
  • We love that the document can be sent by text in addition to email.
  • The date field is way too large. I always have to re-size it.
  • When we print to eSign Genie, there is no home button.
  • It would be nice to be able to view and modify customer info saved in the address book from within a document.
It's perfect for the insurance industry. A missed initial or signature on a document can land us in hot water, but with eSign Genie, a signature field is never left blank.
February 26, 2021

Puts DocuSign to Shame

Score 10 out of 10
Vetted Review
Verified User
eSign Genie has been a total solution for all my e-signing needs. Since I'm in the financial industry many of my documents need to be signed. Allowing our clients to sign online without printing , scanning, faxing or emailing anything is a game changer. There are many options out there for eSigning and I've used several. However, eSign Genie has the best software, the best customer support I've ever seen (Lisa is who helps me most of the time and she is AMAZING) and all at a price that is a fraction of the competition
  • Customer Service is World Class
  • This software has all the features that were important to me. Like conditional fields, multiple signers and when updating a form or application you don't have to start over again. The software is VERY flexible.
  • I've been with both DocuSign and Adobe(echosign) before coming to eSign Genie. The pricing at eSign Genie is 75% less than DocuSign
  • I have no complaints about this software whatsoever. I started using Echosign years ago until Adobe bought them out and tripled the price and cut features. Then, I went to Docusign that was not very user friendly and the customer support is NON-EXISTENT. eSign Genie is wonderful!
eSign Genie has been a total solution for all my e-signing needs. Since I'm in the financial industry many of my documents need to be signed. Allowing our clients to sign online without printing , scanning, faxing or emailing anything is a game changer. There are many options out there for eSigning and I've used several. However, eSign Genie has the best software, the best customer support I've ever seen (Lisa is who helps me most of the time and she is AMAZING) and all at a price that is a fraction of the competition
February 24, 2021

Highly Recommend

Brian Rowley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Great product! We use it across the company and recommend it to our clients. Excellent templates for API use. Templates are easily mappable, and when the document is completed you are shown the document's history which helps a lot.
  • API use
  • The support team is also very responsive and helpful.
  • Templates are easily mappable
  • Easy to understand document history
  • not able to mass select and adjust fields
Smart to use whenever you have to map a document to pull data in automatically or even any time you need to sign a document online. It can be used on almost any scenario.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eSign Genie is used by our entire company. The platform was chosen for its ease of use and reliability to help us roll out our virtual onboarding. The previous platform constantly had reliability issues, but eSign Genie is quick to fix any issues and has not been down for more than 5 minutes at a time in my experience.

The program is great for sending secure documents and keeping a paper trail of everything.
  • Customer service and support.
  • Ease of use and navigation.
  • User friendly interface.
  • Tracking progress from send to receipt of completed document.
  • Adding fields to documents - it is a drag and drop system. It would be great to have a copy or click to add system.
  • Searching through sent documents can be confusing if you don't use the customized search credentials.
eSign Genie is great for onboarding all of our employees - we deal with high volume onboarding. It is also how we send our client agreements which is perfect because it adds a document with the history to provide a paper trail. Overall it has been wonderful for supporting us as we transition to a work from home office.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used by our sales department to send documents to prospective customers. The application is built into our reservation management system. Makes it easier to track sending and receiving of documents and allowed us to move away from paper files
  • Tracking sending and receiving
  • Keeping paperwork organized
  • Easy to use / user friendly
  • User documentation could be better.
  • Requiring the field coding to be hidden makes it difficult to make adjustments.
  • I'd like to see where customers are in the signing process - whether they've opened and viewed documents.
  • If the document has been delegated, seeing a clear trail of the paperwork with email addresses including in the tracking.
Having it built into our reservation management system has been key to us. We started with Adobe EchoSign and were manually uploading and downloading documents and it was time-intensive. When the software developer began using eSign Genie and we had experienced it when other companies sent their documents to us, we decided to give it a try. We're very glad we did. The developer had previously used another software, Right Signature and our experience it (from a recipient standpoint) was not friendly. We're glad they switched and we're pleased that we were able to get on board.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use eSign Genie as a sales rep. When a client agrees to purchase our product, I send the order form over to them via eSign Genie to get their signature approval. This saves me from having to meet in person for a signature. Especially during the pandemic, meeting in person has been much harder.
  • It's easy to upload the file and insert the fields that need approvals and signatures.
  • I am able to add particular signer responsibilities or viewing capabilities.
  • Appears to be easy for the end user to sign the document with little trouble.
  • Able to send the document to the client via cell phone. They particularly like this function.
  • I like being able to customize my message before the document gets sent to my client.
I appreciate how easy the program is to use. I simply upload my form, assign the fields that need approvals or signatures. I then add the name and email and away it goes. My client gets the email right away. They are able to click through the link and walked through the approval process automatically. I have had very few questions or problems from the end-user.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've used this software for years, but with COVID going on it's used daily. If it wasn't for eSign Genie, we wouldn't be able to get these contracts signed, and we would have missed sales. For a few months, our main showroom was closed, but we were still doing business and making money. We have gotten so used to using eSign Genie that we regularly use in our sales pitch. We explain we can do a virtual sales meeting or phone call and we can send contracts and general paperwork via eSign. I have used the software for three years and haven't received any negative feedback.
  • Easy to use
  • Website is easy to navigate
  • Great customer service
  • We sometimes have missed fields filled out
  • Maybe make lines clearer
  • Better notifications when document is signed
Over the winter months, nobody wants to travel. We can still contact customers and get contracts signed. It's very simple and we have not had any customers complain about the software. Any contracts that could be made virtually--eSign Genie would be a great choice to partner with.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eSign Genie is extremely easy to use. My favorite feature is where you have the ability to add signatures, text fields, and any other input into your document without any specific "plan." Everything from eSign Genie comes all in one. Another benefit is that you can pay per document rather than having a monthly subscription.
  • Input types.
  • No monthly subscription.
  • Real time chat support.
  • Templated document.
  • Connection to Google Drive.
  • The interface is a little dated.
  • You can't make adjustments to sent docs.
  • There are limited support staff.
Well, I feel that eSign Genie is well suited for anyone who may be looking for a great electronic document supplier. eSign genie has performed well over the years and our clients love it. I think the value for what they offer can't be beat. I would definitely give them a try.
Reggie Stjernholm | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I really like how easy it is and affordable it is compared to DocuSign. It's still just as intuitive and easy to use. My customers never have problems figuring out how to sign contracts with eSign Genie. I've been using them since the beginning of my business in 2016 and still use them today! They aren't fancy, but they work very well. I also like how I can use it to sign my own PDFs if needed.
  • Affordable.
  • Quick to signature.
  • Intuitive.
  • More professional looking.
  • Follow best practices put in place by DocuSign.
  • Compete in the market (branding) more.
Well suited for small businesses. Not well suited for larger businesses since the time to drag and drop signature boxes, etc. is a bit more loose and takes a bit of time on my end. I wish it had a copy + paste feature (for the signature/date boxes) for the company using the form/building the signature document. Overall the customer has no trouble using it though that I've found which is a big deal!
Jon Rittenhouse | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
eSign Genie is very easy to set up and use. eSign Genie has a very knowledgeable staff who are friendly and ready to help. The software allows you to set rules to delete incomplete forms automatically and much more. I had some trouble getting started, but the great guys at eSign Genie helped me figure out what I was doing wrong. We needed a way to digitize membership forms and eSign Genie has become a simple solution to a big problem. I am very happy with their product and their customer service.
  • Turns a PDF into a web form
  • Allows for form validation
  • Simple website integration
  • Optional API access
  • Snap feature for field alignment
eSign Genie has given me the ability to digitally intake new members as well as automate several tasks related to options selected on the form.
Score 10 out of 10
Vetted Review
Verified User
eSign Genie allows users to circulate document around the country, and the world if need be, for legally defensible signatures.
  • Legally defensible signatures
  • Computer and smart phone interfaces
  • Signatures with just a few clicks
  • Take less than a minute
  • Initial document set up takes experience
eSign Genie is well suited to sign contracts, forms, training records, any document you can imagine.
Score 10 out of 10
Vetted Review
Verified User
We use eSign Genie to send quotes via email to client's and track approved/signed quotes. The application is being used by the entire company to obtain legal signatures. It provides the ability to obtain a legal signed document from our client's for all quotes.
  • Capture Legal Signatures
  • Upload our Quotes and add fields for signatures and date
  • Easy to sign in from any location and upload documents
  • It is easy to use and is not missing any functionality that we need.
The application is a simple solution to obtain legal signatures on any document that you upload. It also has functionality to email the document to be signed to your client.
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